Q. Do your rates include in-state calls made within the U.S.?
A. Domestic rates apply to all calls, including state-to-state, in-state and local toll calls.

Q. Are there any monthly plan fees?
A. You'll find NO monthly plan fees. As with any long-distance call, applicable taxes and Federal Universal Service Fees are assessed.

Q. What's the rate on my domestic long distance calls?
A. All calls are 4.9¢ per minute. This applies to state-to-state, in-state and local toll calls, and is on a per call basis. These great rates apply 24 hours per day, 7 days per week, and there are no per call minimums.

Q. What is your rate for calls from the U.S. to Canada?
A. It's 9¢ per minute.

Q. What is your rate for calls from the U.S. to Mexico?
A. All calls from the US to Mexico are 36¢ per minute.  Also check out the rest of our great international rates.

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Billing

Q. How will I be billed for my calls?
A. Charges for your calls will be billed to you and serviced by Total Call  International. For this reason you must complete our simple sign up   process to utilize our 800 number dial around.  Your telephone bill will  include the date, time, number, city/county called, length and charge  for each call, along with applicable taxes and Federal Universal Service Fees. 

In the event that you do not spend $2.00 in any given month, a $2.00 minimum charge will apply, and you will be billed $2.00 for that month.  This only applies to customers who spend less than $2.00 in any month that they use the service. As an example if you only make one call that lasts 20 minutes, and don't make another call all month, you have actually only accrued a usage charge of $.98, however with the $2.00 minimum, you will be charged $2.00
(The minimum charge equals about 41 minutes of usage)

Q. How long will it take before the charges appear on my phone bill?
A. Total Call International runs monthly billing cycles.  You will be billed by Total Call International at the end of the month in which you placed a call  using our 800 number dial around service.  If you do not use the service you  will not be billed.

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Service Availability

Q. Is service available in my area?
A. Service is available in the continental 48 states.

 Q. Is the 800 dial around available in Canada (or anywhere outside of 
the U.S.)?
A. The 800 dial around is NOT available FROM Canada. It is only available for 
U.S. and international calls made FROM the U.S.

Q. Can I use the 800 dial around from any phone?
A. When you complete our sign up process list all phone numbers that you 
would like to use this service on.  Those phone numbers listed will be the  phone numbers that you can utilize our service with.  Unfortunately, service  it is not available from pay phones, cell phones, hotel rooms or dormitories.

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General Questions

Q. Why do I need to sign up to use this service?  
A.  In order for you to use our service we need to accomplish two things.   First, we need to get your billing information so that when you use the  service we know where to send your invoice and call detail.  Second,  we need to load the numbers that you will be using the service with to our switch.  By doing this your phone number will be recognized when you dial the 800 dial around number that we will provide, therefore  allowing you to place your call and receive the rate of 4.9¢ per minute for that long distance call.  By completing this sign up process you are not switching your long distance carrier.  You are simply registering to utilize our 800 dial around product.  

Q. To use your service do I need to switch long distance companies?
A. No, you can use the 800 number dial around without switching your long  distance company. Simply register the phone lines you would like to use the  service with by completing the sign up form and you are free to use the service as you like.

Q. What is a 800 number dial around?
A. An 800 number dial around is a method used allowing you to place long  distance calls, without having to switch your long distance carrier and  guaranteeing you the best rates. By dialing the toll-free number that  will be provided once you sign up before you dial the area code and number you are calling, your call will go over the carrier’s network and  you will be billed for all of your long distance calling at 4.9¢ per minute.   Any month that you use the service you will receive a bill detailing all  of your calling activity.

Q. Once I have registered for the service when can I start using it?
A. Once you have completed the sign up process it will take 5 to 10  business days until you can use the service.  You will receive a welcome  letter with the 800 dial around number for you to access the service with.  

Q. How do I use your service?
A. Just dial the 800 number provided once you sign up then listen for  the prompt.  Once you hear the prompt dial the area code + phone  number for calls within the US and to Canada (and all other countries  that use an area code). For international calls, dial the 800 number provided then 011 + country code + phone number after you hear  the prompt.

Q. To use your service do I need to keep at least one long  distance carrier?
A. You can use our 800 dial around regardless of who your long distance carrier is. Contact your local phone company to determine  if you must have a long distance carrier, as some may charge you  to not have one.

Q. Are calling cards available?
A. yes, calling cards for this program are available and are billed @ 9.9¢ cents per minute

Q. Why should I use your 800 dial around program?
A. With our 800 dial around, all calls within the United States are  4.9¢ per minute regardless of how long you talk or when you  talk. Our 800 dial around also offers great international rates. All rates remain the same 24 hours per day, 7 days per week.  Plus, you always know the cost for each call. No switching phone companies or monthly plan fees.

Q. Who provides our 800 number dial around?
A. Our 800 dial around is provided by Total Call International.  Total Call International has been providing quality long distance  phone service at great low rates to customers since 1990. As  a full service provider, Total Call International gives customers  everything they expect: crystal-clear sound quality, fast  connections with state-of-the-art network, operator services and easy to understand billing.
 
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